Contact information

Last updated: July 28, 2026

Bijumi is an online mystery jewelry store serving customers in supported international destinations.

Customer support

For order support, include your order number and the email address used at checkout. For damage, missing-item, or incorrect-item reports, include clear photographs of the item, parcel, shipping label, and packaging.

Business contact address

Bijumi
10 Salisbury Road
Tsim Sha Tsui, Kowloon
Hong Kong SAR

Fulfillment origin

Orders are curated, packed, and shipped from Zhengzhou, Henan, China. Our fulfillment origin is different from our business contact address.

Returns

Do not send a return to the business contact address or fulfillment location without prior authorization. Contact us first. If a return is required, we will provide the approved return instructions and address.